Drew Rozell, Ph.D.

Author and Coach

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The Power of Hanging Up

July 29, 2008 drewrozell 6 Comments

The phone rang as I was in the middle of writing. I looked at the called ID, and it was my old buddy “Unknown”.

Ninety five times out of one hundred, these are telemarketing calls. Even though I’m registered with the “do not call” list, I get one a day or so. About fifty percent of the time, I do not answer the phone and let the call go to voicemail (call spammers rarely leave messages).

A fair question would be why I bother to pick up half the time…?

Part of the fun of my life is that I never know what’s coming into my life on a given day. I could get invited to speak somewhere, an interesting person may contact me for some coaching work, an HR person from a big company may need some DISC Reports — ya never know.

And every once in a while, those calls come in under the caller ID label, “Unknown”.

So yesterday, when the phone rang with the “Unknown” label, I picked up. I heard the rustling on the other end, the other operators in the background — the tell-tale signs of a telemarketer. Even so, my curiosity got the better of me and I said hello…

“Mr. Rozell?”

“Yes…”

“This is so and so from the policeman’s association. Did you hear about the officers who were killed…”

Click.

I did it. I hung up on the man. The man with the compelling story. The man doing “the good work” for the police. The man wanting me to give him some money. I hung up on him. Click. No goodbye. Not a word. No justification.  No apology.

Just a click of the button.

I usually listen to the spiel. I don’t want to be rude. I let ’em down easy. Polite. Nice. But I don’t really want to be in this conversation. I took measures to stop these calls. I really don’t want to speak to you.

A simple truth. So I followed it.

And I must say, it felt great.

I think I’ll try it again.

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Blog, Current Events, Power of Environments

Comments

  1. Unknown says

    July 29, 2008 at 4:45 pm

    I found you on email as well.

    Unknown

    Reply
  2. drew says

    July 29, 2008 at 4:50 pm

    Click.

    Ahh. Still feels good…. 🙂

    Reply
  3. Ned rozell says

    July 29, 2008 at 10:58 pm

    I answered one the other day:

    “Mr. Rozeel?”

    A policeman’s organization. Man asked me for $15. I told him no, politely.

    Then HE hung up on me.

    Reply
  4. drew says

    July 30, 2008 at 8:55 am

    neddy,

    first, i’m not sure why ROZELL is so hard to pronounce. it’s rather phonetic, yes? i get a lot of RAH-ZUHL (for the record, it’s ROSE-ELLE).

    and for whatever reason, i have found the policeman reps to be rather belligerent in the past (that’s why i had little problem with hanging up this time).

    wonder why they are immune to the Do Not Call request?

    finally, since i am letting it all out here, my pet peeve is when someone calls me the wrong number, i politely inform them, and they just hang up. i used to call them back and return the favor, but i am SO much more evolved now 🙂

    Reply
  5. Jeff says

    July 31, 2008 at 12:52 pm

    I use to listen to the whole thing and then say no and hang up to be polite. But I had to work at a job like that when times were thin and was glad when people hung up so I didn’t have to go through the whole speech. I didn’t take it personaly it was a job I had to do to feed my family.

    Reply
  6. drew says

    July 31, 2008 at 2:16 pm

    hi Jeff –

    great perspective… hadn’t thought of it that way! makes sense…

    best,

    d

    Reply

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